What are the ten top reasons that set us apart from everyone else?

Besides over 25 years of ERP experience, a fully comprehensive business software solution, and fantastic support – Carillon makes waves in many different waves. Although there are absolutely more than just ten top reasons, we have narrowed it down to the most important ones here. These are things other solutions just don’t offer their users. Set your business apart by investing in an ERP package that gives you an edge.

1. Unlimited Functionality

This gets the number one spot on our ten top reasons list. Why? Because you won’t find an ERP system with more functionality than Carillon ERP can provide. We can say that because every enhancement made for every client over the past 20 years has been built into the core Carillon ERP software. We love building new functionality into the system for our clients. It’s part of our culture. It’s what makes Carillon the best ERP software available, and it just keeps getting better.

If you hire a reputable independent consultant, they will tell you to expect to only find 80 to 90 percent of the functionality you need. Carillon ERP’s goal is to give you 100 percent of the functionality you need, along with plenty of functionality left over for you to grow into as you use your ERP software.

2. Fully Integrated CRM

Carillon’s CRM functionality is also fully integrated with the Carillon ERP software, and has the exact same look and feel as the rest of the system because it was built using the same set of ancestor objects. Anywhere in the system you are referring to a person, the person will be set up in CRM. Even employees are a special kind of contact. Your whole company will benefit by tracking activities with all contacts and management will easily be able to see all the activities associated with any organization in one easy to use window.

Anywhere in the Carillon ERP system you are working with a Company, Customer, Ship To, Vendor, or Supplier, you are working with contacts in the CRM window. So in addition to setting up contacts at customers, you can also set up contacts at suppliers, vendors, or anywhere else you like. We use Contact Management to record all sales activities with a client, credit and collection activities, as well as all support activities.

3. Portal

Portal is Carillon ERP’s online portal for employees, customers, vendors and suppliers. It allows these individuals to perform simple, secure and safe information inquiries, thereby minimizing the workload strain on your Accounting, Human Resources, Purchasing and Customer Service departments. Employees can update their personal information and print paystubs, while customers can check their order status and print invoices. Suppliers can see purchasing and payment information. Portal frees up your staff’s time for more important tasks.

4. Temporal Data

Because Carillon® ERP supports SQL Server 2017, we are able to provide our clients with access to the latest innovations for business solutions. One of these is Temporal Data – a way to look at historical changes within your software. This allows you to discover how problems occur in your organization and give you data to solve them!

Many clients have said that fixing problems in their business would be much easier if they were able to see past changes that were made. Temporal Data shows you every change in a transaction or file’s history and also who made it. This is an invaluable tool to keeping your business functioning at the best possible level.

5. Know it now®

Know it now® management is a process that enables you to maximize knowledge by increasing the availability and accuracy of data and by maintaining a cohesive network within your organization. This management method is embedded in Carillon ERP to optimize the efficiency of your business operations. Unlike other ERP software, which use batch processing, Carillon ERP processes data immediately upon its entry and makes it readily available to access from any device in the system. Most other systems, which take days, weeks, or even months to process data, render the results too outdated to be useful.

6. Custom Enhancements

We pride ourselves on working closely with clients to build an ERP solution that truly works with your business – because there is no such thing as one size fits all! We put an incredible amount of functionality into Carillon, but we know that you have unique needs that we should support. Enhancements are the features that you need, but are not included in the basic ERP package offered by a vendor. We build them all for you!

7. Expert Support

Carillon ERP was developed in America and all of our support is based in the U.S.A. Every client is given a direct telephone number and email address to their support team which consists of

• A software developer
• A quality assurance tester
• A senior Carillon team member

Not only is your support team the same individuals who designed the software, they are typically the same team who works with you on-site during implementation. Therefore, this team has expert knowledge of Carillon® ERP and how your particular business can use it. This level of support is rare for ERP systems and our most valuable advantage.

8. Easy to Use

Carillon’s user interface is consistent throughout the entire ERP system. Once a user learns how to navigate one window, they can navigate them all.

Carillon ERP, when run on a Windows platform, is an MDI (Multiple Document Interface) application. This means you can have as many windows open at one time as your workstation will support. It’s common for a salesperson to have a couple Sales Order Entry windows, some CRM windows, and maybe some Customer Drill Down windows all open at the same time. Carillon ERP wants your users to be empowered without having to open multiple copies of the application.

9. Document Imaging

A simple way to get your company on board with digital transformation: document imaging. Despite the world of business growing at an incredible rate, many companies still do things the old fashioned way. Especially when it comes to handling documents. Even technical data is often still kept on paper.

In Carillon® ERP, we fully integrate document imaging into the software with KwikTag™. This not only makes the paperless office possible, but also dramatically increases the efficiency of document storage and retrieval.

10. Shopping Cart

Carillon ERP is one of the only accounting packages to have its own fully-integrated, real-time, e-commerce site. We don’t have two systems that simply import, export, and duplicate data – Shopping Cart is built into the Carillon system and uses the same database and data. For less than the price of a full-time sales representative, you can implement Carillon’s Shopping Cart and help your company reach its selling potential.

 

Ten Top Reasons not enough?

Reach out to the staff at Carillon ERP today! There are so many other reasons why we are a perfect fit for your business. With installations around the world, find out today why more and more companies are choosing Carillon.